Ask Reception a Question

Please do not use this service for any urgent medical queries as this service is only monitored during practice working hours.

We aim to respond within 3 working days.

If you do have an urgent medical query you should telephone the surgery or contact the out of hours service by calling Old Forge Surgery 111 or Northbrook Surgery 111. In an emergency please contact 999.

Ask Reception a Question (COVID-19)

COVID-19 Screening

Do you have either:

a high temperature - This means you feel hot to touch on your chest or back (you do not need to measure your temperature) *
a new, continuous cough - This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual) *
Have you been told by 111 to contact the practice? *
Do you live with someone who has had a high temperature or a new, continuous cough? If their symptoms started more than 14 days ago, click No. *
Please continue to fill out this form
Your symptoms suggest you might have Coronavirus (COVID-19). You should use the 111 online coronavirus service to find out what to do.

Please do not use this form to request a repeat prescription or to book an appointment.

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